Help Center

Frequently Asked
Questions

Find answers to the most common questions about our products, shipping, returns, and more.

Products

Hamilco sells premium cardstock, envelopes, folding cards, business cards, perforated cards, rounded cards, and specialty paper products for creative, office, school, and event projects.

Yes — Hamilco products are made in the USA, with consistent quality controls for each batch.

Lighter cardstock works well for everyday printing, inserts, and crafts. Heavier cardstock is best for invitations, business cards, postcards, signage, and projects that need a sturdier feel.

Most Hamilco cardstock works with inkjet and laser printers. Always check your printer manual for the maximum supported paper weight before printing thick cardstock.

Shipping

Free shipping offers may vary by order total, promotion, and delivery location. Your available shipping options are shown during checkout.

Available shipping destinations are shown at checkout. If your destination is not listed, contact us and we can review the best option for your order.

You can track your order from your Hamilco account. Sign in with the email used at checkout and open the order details to see tracking updates.

If your order has not shipped yet, contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

Return and refunds

We stand behind our products. You may return any order within 30 days of delivery for a full refund. Items must be unopened and in original packaging.

To start a return, email customerservice@hamilco.com with your order number and reason for return. We'll send return instructions and process your refund within 2 business days of receiving the item.

Email customerservice@hamilco.com within 30 days of delivery. Include your order number and a photo of the issue — we'll send a replacement or full refund immediately. You don't need to return the damaged items.

Pricing tips

Yes — all Hamilco cardstock is acid-free, which means it won't yellow, become brittle, or degrade photos or keepsakes over time. This makes it ideal for scrapbooking, photo mounts, certificates, and archival documents.

Yes — orders over 500 sheets qualify for custom per-sheet pricing. Schools, print shops, designers, and businesses order in volume get access to trade pricing. Contact us with your product, quantity, and frequency and we'll come back with a quote within 2 business days.

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